Certain Sony Smart TVs Can No Longer Access Amazon Prime Video After Sep 25

Amazon Prime Video To Stop Working on Non Android Sony Smart TV Models

Prime Video Stops Working on Sony Smart TVs

Recently Amazon Notified some Sony Smart TV Owners by email that their Prime Video app would no longer work on their televisions after Sep 25. This caused some concern about which Smart TV models would be affected.

Only Sony Smart TV models that don't use the Android TV operating system are affected.

As of September 25, if you own one of these Sony Smart TV Models, the Amazon Prime App will no longer work.

2010 BRAVIA models:

BX30 * and BX40 * Series
EX30 *, EX4 ** B, EX40 *, EX50 *, EX60 *, EX70 * and EX71 * Series
NX50 *, NX70 *, NX71 *, NX80 * and NX81 * Series
HX70 *, HX80 *, HX90 *, LX90 * and PX30 * Series

2011 BRAVIA models:

EX32 *, EX42 *, EX52 * and EX72 * Series
HX72 *, HX82 *, HX92 *, NX72 *, and CX52 * Series

2012 BRAVIA models:

EX55 * and EX65 * Series
HX75 *, HX85 *, HX95 * and X90 ** Series

2013 BRAVIA models

W60 * A, W65 * A, W68 * A, W80 * A, W85 * A and W90 * A Series
X85 ** A, X90 ** A, and S99 * A Series

Here is what the email said:

"Amazon will no longer be supporting the Prime Video app on your Sony Smart TV as of September 26, 2019. We are continually upgrading our service and this occasionally means we can no longer support certain device models. To help you to continue streaming your favorite content, we’re offering you a $25 credit towards select Fire TV devices which will allow you to continue to stream your favorites from Prime Video."

If you own one of these models and you don't plan on upgrading any time soon, your best bet is to buy a Fire TV Stick 4K, Nvidia SHIELD, Xiaomi Mi Box S or Roku to keep watching Amazon Prime Video. Amazon is even including a promo code for a Fire TV in the email to Smart TV users affected.

Adding another media streamer is far less costly than buying a new TV if your old Smart TV will no longer work with Amazon Prime Video.

Again, if your Sony Smart TV has the Android OS, you won't be affected. Only Non Android Sony Smart TVs that are on the list can no longer use the Prime Video App from the TV itself.