Roku Remote - Here's How To Fix Private Listening Audio Dropouts

Using Private Listening on your Roku is a wonderful way to listen to TV shows or movies without disturbing other members of the house that may be sleeping would just like a little quiet time.

If your Roku supports Private Listening this is an easy to plug your headphones or earbuds into your Roku remote and enjoy listening to music, audio podcasters without needing to turn the TV on or use an external speaker.

The Roku app on your phone, if your Roku supports it, is another way to enjoy Private Listening. You can tell if it's available by looking for the headphone icon show on the app. If for some reason you don't see this icon, you should either A: Update your Roku mobile app. Or B: your Roku player does not support Private Listening.

Roku Remote Private Listening is available on these Roku models

Roku Express & Roku Express + (Software App)
Roku Streaming Stick (3600) (Software App)
Roku Streaming Stick + (3810) (Software App)
Roku Premiere (Software App)
Roku 3 (4330) (Software App and Remote)
Roku Premiere + (Software App and Remote)
Roku 4 (Software App and Remote)
Roku Ultra (Software App and Remote)
Roku TV Models (Software App and Remote)

You will find using Ethernet while streaming if your Roku model supports it, is generally way more reliable if you live in a busy congested neighborhood especially during primetime usage like on weekends and in the evenings when everyone is streaming.

How to Fix Private Listening Audio Cutouts or Interference

The Roku Remote audio jack uses Wi-Fi to provide the audio when you connect your Roku to your Router by Ethernet. More specifically it uses a 5GHz band channel number 36.

This can be observed by accessing the secret wireless screen P2P channel menu. This hidden screen can be accessed using the following commands on your Roku remote.

It would be nice to be able to select another channel via Roku settings. Currently, there is no way to manually change the WiFi channel that your Roku remote uses when using Ethernet or include a channel hopping feature which would automatically change channels the Roku remote uses when operating on a congested busy channel.

Yet, when you use your Roku on Wi-Fi, it uses the same channel that the Roku uses for its Wi-Fi connection.

Here's an Easy Work Around To Fix This

Zyxel WiFi Access Point Dual Band 802.11ac PoE

Place a 5GHz Access Point right next to your Roku. Then you can change the channel to one supported by Roku on the access point. Roku's typically only support channels 36-48 and 149-165.

By controlling which channel your Roku uses, it can greatly help with your audio dropouts when using private listening on your Roku remote.

To use your Roku with an Access point, unplug the Ethernet from your Roku and into the LAN 1 Access Point port. The Uplink POE port can be used to attach another access point should you wish to extend your wireless network even further though-out your home.

Then set your Roku to use WiFi, even though we know Ethernet is generally better. Although with an access point sitting next to your Roku you should have a great signal and we are trying to fix the audio dropouts so this is a necessary evil.

To change your settings on your Roku from Ethernet to WiFi go to the Roku Home screen, select Settings > Network > Wireless (Wi-Fi) > Choose Set up new Wi-Fi connection.

You will be asked it enter your password for your Wi-Fi network.

Once connected, you can than change the channel your Access Point uses and your Roku will automatically follow that channel.

Hopefully this cures the audio dropouts for private listening.

To find more great Routers and Access points. Be sure to visit our Top 10 Best Sellers page and select "Best Computer Routers."

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